Shipping Policy

Domestic USA Shipping

Most shipments will arrive on your doorstep within 4-7 business days. During peak season, it might take up to 3 weeks. Delivery speed still depends on the location.

We ship to residential addresses, commercial addresses, P.O. boxes and APO/FPO/DPO.

 

International Shipping (Update)

All international orders are shipped via USPS First-Class International, Monday through Friday within 1-2 days of purchase date. Shipping time and delivery speed vary depending on location. Most packages arrive within 4-8 weeks.

No shipments will be sent on weekends.

 

Please note: We only ship Comedo Suction Microdermabrasion orders (worldwide) and Jade Roller orders (selected countries only). International orders may be subject to import taxes/duties when arriving in your country. These charges must be paid by the recipient of the order and we are not responsible for paying these import or customs fees (if any).

 

Order Confirmation & Tracking

After placing an order, you will receive an order confirmation via email. We will begin to process your order and prepare it for shipment within 1-2 business days. After we ship out your order you will receive an additional email with tracking information to track your package.

We strongly advise to include a valid email address when placing an order for a much easier relay of updates.

 

Changes/Cancellations

Additions, changes, and cancellations to your order can be made any time prior to shipment. If you need to make a change, add or cancel your order, please contact support@krasr.com as soon as possible. If the item has already shipped, we won’t be able to cancel the order or make a change until you receive the item. In that case, you will have to file a return to get a refund or change your order.

You may also refuse delivery so the item(s) will automatically return to us. Once we have the item(s) back in our warehouse, we will issue a refund.